General conditions
1.GENERAL
THESE GENERAL CONDITIONS ARE APPLICABLE TO THE ONLINE SALE OF OUR PRODUCTS THROUGH THE WEBSITE WWW.GEERTVANDERBORGHT.COM WHICH IS OFFERED IN BELGIUM.
By placing an order, you agree to the applicability of these terms and conditions. Our identification data are: Geert Van der Borght, rue André Mathys 14, 1350 Noduwez, KBO 0636.361.075, VAT BE 636.361.075. The www.geertvanderborght.com website is hosted by combell nv Skaldenstraat 121, 9042 Gent, België, VAT: BE 0541.977.701, RPR Gent
The products presented on the website www.geertvanderborght.com are not all for sale online. This is only the case for products presented in the online store. The photos and images present on the site www.geertvanderborght.com are not contractual and cannot bind us. These general conditions of sale may be modified periodically. The version published on our website at the time the order was placed applies. The data in our computer system provides complete proof of the purchase transaction. The seller may include on his website links to other websites that may be interesting or informative for visitors. These links are purely informative.
2. PRICES, OFFERS AND PROMOTIONS
Our offers and prices only apply to purchases made on the www.geertvanderborght.com/webshop/ website, and not to purchases made at exhibitions or through other channels.
3. ORDER
After making your choice on the website, you can proceed to place the order by clicking on "order", which places your item in the basket. From there, you can continue to buy, remove an item from the cart or checkout. In the shopping cart you immediately see the price of the chosen products, discounts and delivery times and the total price of the order. This includes VAT and all fees. If you are satisfied with your choices and you want to place your order, click on "Order".Pour ce faire, vous devez d’abord vous connecter et renseigner les données nécessaires à la commande. Si vous cochez « enregistrer vos données pour une utilisation future », vous n’aurez plus besoin de les remplir lors d’une prochaine connexion sur notre site web.
The order is final only if payment has been made. We send, with each final order, an order confirmation by e-mail, in the language of the site, indicating the delivery time and giving the possibility to cancel the order free of charge after this period. You know that we have received your order. If you ask us and provide us with your company's information, we will send you an invoice by e-mail free of charge
4. PAIEMENT
We opted for a secure payment environment via Mollie. For more information you can consult the Mollie website https://www.mollie.com/be You can choose from the options following payment options: - Bancontact/mister cash - Visa/Mastercard - PayPal – Maestro.
5. PICK-UP & SHIPPING
If you choose to ship your order, you will only be able to pick it up at the pick-up point chosen. Pick-up at www.geertvanderborght.be's head office is only possible by appointment.
We do everything we can to pack your order as carefully as possible and send it safely. If there has been any damage, we will replace it, in consultation with the customer and as far as possible, with a similar product.
6 AVAILABILITY
Product availability is displayed for all products. We do everything to ensure that this data is correct, however, it may happen that there is an impossibility to deliver, for example due to errors in the stock data or delivery problems with the supplier. We will notify you in this case, as soon as possible and refund the amount of the purchase.
7. RIGHT OF WITHDRAWAL
Are you not satisfied with your purchase, then you can cancel it the moment you come to remove it. You will then receive the value of your purchase in return. From the day following the collection in store, you also have 30 calendar days to give up the purchase of any item that you do not like, and this without having to give a reason. The right of withdrawal applies only if you are an individual and not if you are a company, or if you have purchased goods for professional use. You must inform us by means of an unequivocal statement. You can also use the website's contact form or send an email to vanderborght.geert@gmail.com. You must also, and as soon as possible, and no later than 30 days after notifying us of your withdrawal, return the goods.
If it appears that an item is sent damaged, soiled or incomplete, the seller may ask the consumer for compensation corresponding to the depreciation of the item at the bottom. The refund will be made within a maximum period of 14 days from the date on which the seller received the recalled goods.
8. WARRANTY
We pay the utmost attention to the quality of our products. If problems should arise, then you will be able to take advantage of all the assurances in terms of legal compliance and guarantee.
You must report visible defects or non-compliance issues within 7 business days after the goods are removed. You must inform us in writing of a lack of conformity, which was present at the time of delivery, but which could not be noticed by you until later, as quickly as possible, and this at the latest within 2 calendar months after the finding. If the defect is due to improper use of the item, an accident, an external cause (e.g. fire, water damage, etc.) improper maintenance or normal wear and tear or when the damage has worsened, because you continued to use the item after the damage was found, then the warranty lapses.
The warranty means that we replace the item in question with a similar product, at no cost to you. However, if the replacement is not possible, if it is disproportionate or if it causes you serious inconvenience, we will grant you, at your request, an appropriate price reduction.
9. FORCE MAJEURE
Force majeure refers to all external causes, planned or not, over which we cannot exert influence, but which result in us being unable to fulfil our obligations. During the period of force majeure, our delivery and other obligations are suspended. If the period lasts more than 8 weeks, both parties are entitled to terminate the contract, without there being any obligation to pay compensation.
10. PRIVACY STATEMENT
We respect and protect your privacy. We value the trust you place in us, and we treat all the personal information you entrust to us, with the utmost care and confidentiality.
In order for us to be able to inform you optimally about our commercial activities, the personal data that you have communicated to us are saved in a customer file. Your data is only used for our newsletters, our administration, our advertising or marketing purposes and the processing of your order.
Your data is only used for internal use and is not disclosed, rented or sold to third parties. You have the right to access, rectify or delete this data. For this purpose, contact us via the contact form or by mail to the seller's address. We use cookies.
11. CODES OF CONDUCT: BECOMMERCE
BeCommerce is the Belgian Association of Companies Active in Online Sales. We respect the code of conduct developed by BeCommerce for the optimal protection of consumers. In the event of a dispute with us, you can contact the Disputes Commission via info@becommerce.be. You can find more information about www.becommerce.be.
12. APPLICABLE LAW AND COMPETENT COURT
The judicial settlement of disputes is done solely in accordance with Belgian law. Only the courts of the district of Nivelle have jurisdiction.